Terms & Conditions

1. Acceptance of Terms​

By accessing blossomoz.com (“Site”) or purchasing automatic essential oil diffusers (“Products”), you agree to:
a) These legally binding Terms & Conditions
b) Our Privacy Policy and Shipping/Returns Policies
c) Australian Consumer Law (ACL) obligations

​2. Eligibility​

You must:
✅ Be 18+ years old
✅ Use valid Australian payment methods
✅ Provide accurate billing/shipping details

​3. Products & Pricing​

a) ​​Accuracy​​: Product images/descriptions are indicative only. Actual colors/functions may vary.
b) ​​Pricing​​:

  • AUD prices include GST
  • Typographical errors may be corrected at our discretion
  • Sales/promotions subject to stated terms
    c) ​​Stock​​: Backorders require customer approval via email within 48hrs

​4. Orders & Payment​

a) ​​Order Process​​:

  • Submission = offer to purchase
  • Acceptance occurs when we email order confirmation
    b) ​​Payment Methods​​:
  • Credit/debit cards (Visa/Mastercard)
  • PayPal
  • Afterpay
    c) ​​Security​​: PCI-DSS compliant encryption; no card data storage

​5. Australian Consumer Law (ACL)​

a) Our Products come with ACL guarantees including:

  • Acceptable quality
  • Fit for disclosed purpose
  • Match descriptions
    b) Remedies for failure: Repair/replacement/refund (see Returns Policy)

​6. Intellectual Property​

a) All Site content (logos/texts/designs) is owned by Blossomoz © 2025
b) Limited license granted to:

  • View Site content
  • Print order records
    c) Prohibited:
  • Commercial use of content
  • Reverse engineering products

​7. User Conduct​

You agree not to:
⚠️ Use Site for illegal purposes
⚠️ Introduce malware/viruses
⚠️ Attempt unauthorized access to backend systems

​8. Limitation of Liability​

a) ​​Maximum Liability​​: Limited to product purchase price
b) ​​Exclusions​​:

  • Incidental/consequential damages
  • Misuse of products
  • Force majeure events (bushfires, floods)

​9. Dispute Resolution​

  1. ​Negotiation​​: Email disputes to [email protected] (30-day resolution period)
  2. ​Mediation​​: Unresolved disputes referred to NSW Small Business Commissioner
  3. ​Legal Action​​: Proceedings in NSW courts under Australian law
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