Privacy Policy

​1. Introduction​​

Blossomoz (“we,” “us,” or “our”) operates blossomoz.com, an e-commerce platform specializing in automatic essential oil diffusers for Australian customers. We are committed to protecting your privacy and handling your personal information transparently and securely. This policy outlines how we collect, use, disclose, and safeguard your data.

​​2. Information We Collect​​

We may collect:

  • ​​Personal Identifiers​​: Name, email, phone number, shipping/billing address.
  • ​​Payment Details​​: Credit card information (processed securely via PCI-compliant gateways like Stripe/PayPal—we never store full card numbers).
  • ​​Technical Data​​: IP address, browser type, device information, and cookies (see Section 6).
  • ​​Usage Data​​: Pages visited, products viewed, and purchase history.

​​3. How We Use Your Information​​

We use your data to:

  • Process orders and deliver products.
  • Provide customer support (e.g., responding to inquiries).
  • Send transactional emails (order confirmations, shipping updates).
  • Improve our website and product offerings (via anonymized analytics).
  • With consent, send marketing communications (opt-out anytime).

​​4. Sharing Your Information​​

We disclose data only to:

  • ​​Service Providers​​: Shipping carriers (e.g., Australia Post), payment processors, and IT security partners.
  • ​​Legal Compliance​​: If required by Australian law (e.g., tax authorities) or to protect our rights.
  • ​​Business Transfers​​: In mergers/acquisitions (customers will be notified).

​​*We never sell your personal information.​​*

​​5. Data Security​​

We implement industry-standard measures:

  • ​​Encryption​​: SSL/TLS for data transmission.
  • ​​Secure Storage​​: Password-protected systems with limited access.
  • ​​Regular Audits​​: Vulnerability assessments and PCI-DSS compliance.

​​6. Cookies & Tracking​​

We use cookies to:

  • Enable shopping cart functionality.
  • Analyze site traffic via tools like Google Analytics (anonymized data).
  • Personalize ads (e.g., Facebook Pixel).
    Manage preferences via your browser settings or our cookie banner.

​​7. International Data Transfers​​

Data may be processed outside Australia (e.g., cloud servers in the US/EU). We ensure recipients comply with Australian Privacy Principles (APPs) via contractual safeguards.

​​8. Your Rights (Australian Privacy Principles)​​

You have the right to:

  • Access or correct your personal information.
  • Delete your account data (contact [email protected]).
  • Opt out of marketing emails (unsubscribe link in all emails).
  • Lodge complaints with the OAIC.

​​9. Children’s Privacy​​

Our services are not directed to individuals under 18. We do not knowingly collect their data.

​​10. Policy Updates​​

We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

​​11. Contact Us​​

For privacy-related inquiries:

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