1. What makes Blossomoz diffusers special?
Our automatic diffusers combine ultrasonic technology, smart timers, and stylish designs to transform your space. Features include:
- Whisper-quiet operation (<30dB)
- Auto shut-off safety
- Customizable LED mood lighting
- Portable USB options for cars/offices
- Large-capacity tanks (up to 250ml) for extended use
2. Do you ship Australia-wide?
Yes! We offer:
✅ Free shipping for orders over AUD $100
✅ Express options (2-3 business days to major cities)
✅ Regional Australia delivery (3-7 business days)
Track orders via email notification after dispatch.
3. What’s your return policy?
We stand by our products with:
🔹 30-day satisfaction guarantee: Return unused items in original packaging
🔹 Free returns for faulty products
🔹 Refunds processed within 3-5 business days
4. How do I choose the right diffuser?
Consider:
- Room size:
- Small rooms (e.g., bedrooms): 100-150ml models
- Large spaces: 250ml humidifiers
- Usage:
- Portable USB diffusers for cars/travel
- Smart wall diffusers for home automation
- Style: Wood finishes, minimalist white, or patterned designs
5. Are essential oils included?
Diffusers are sold separately, but we recommend:
🌿 100% pure Australian essential oils (eucalyptus, tea tree)
❌ Avoid thick/viscous oils that may clog the ultrasonic membrane
6. How do I maintain my diffuser?
- Weekly cleaning: Use white vinegar/water (1:1 ratio), run for 10 mins
- Deep clean monthly: Q-tip crevices, air-dry completely
- Never submerge the electronic base
7. Are diffusers safe for pets/children?
- ✅ Auto shut-off prevents overheating
- ❌ Keep out of reach of toddlers/pets
- ⚠️ Avoid diffusing tea tree/eucalyptus oils around cats
8. Can I use tap water in my diffuser?
We recommend:
💧 Filtered or distilled water to prevent mineral buildup
🚫 Avoid hard water (reduces mist output and lifespan)
9. Do diffusers help with Australian dry climates?
Absolutely! Our ultrasonic models:
- Add moisture to combat dry air (especially in winter)
- Maintain 40-60% ideal humidity levels
- Reduce allergens when used with antimicrobial oils
10. How do I contact support?
- 📧 Email: [email protected] (response within 24hrs)